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Warranty

Top Questions to Ask Your Provider About Window and Door Warranty

Before we delve into the details, here’s a quick rundown of some important questions that you should ask window and door companies about their warranty offers.

1. How long is the validity of your warranty?

2. Do you offer a full or limited lifetime warranty?

3. What is included in the warranty?

4. How smooth is your average warranty process?

5. Does the warranty cover the labor, parts or both?

6. Is your window and door warranty transferable?

QUALITY PRODUCTS. QUALITY WARRANTIES.

Vinco stands behind its products with a Limited Lifetime Customer Assurance Warranty.

Vinco is proud to offer long-lasting, high-quality products. That durability allows us to provide some of the best guarantees in the market. They're even transferable to future homeowners if you sell the house, the product remains under warranty and adds more market potential in your area, enjoy a quality life with Vinco Product.

We strive to ensure that our window warranty is transparent and easy to understand.  regardless of the window company you choose to work with. But what specific questions should you ask? Let's explore:

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1. How long is the warranty coverage in effect?

It's crucial to know the duration of your warranty to avoid any unpleasant surprises when you need to utilize it. Warranty lengths often range from 5, 10, 15, to 20 years. In some cases, such as our True Lifetime Warranty, the coverage extends for as long as you own your home. Remember, warranty lengths can vary for different product types, so if you're installing multiple products like roofing and windows, make sure you understand the exact coverage time for each. While Vinco offer the 15 years Warranty for its products.

2. Does my warranty cover installation?

While we emphasize the importance of professional installation for optimal performance, not all window warranties cover the contractor's installation. It's important to clarify what aspects of window installation are covered, such as addressing installation issues for a specific period, like up to 10 years.

3. Do I have to pay a service fee?

There's a common misconception that warranty coverage means all repairs or replacements are entirely free. However, some warranties may require a nominal service fee to have certain products repaired or replaced. Keep in mind that paying a service fee is often more cost-effective than starting the project from scratch or paying for it entirely out of pocket. Additionally, it's worth noting that not all service inquiries require a fee.

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4. Does my warranty apply if I install the products myself?

If you're considering installing the products on your own, it's essential to inquire about warranty coverage. While some warranties may still honor their coverage for self-installation, many may not. This is an important consideration when deciding whether to undertake exterior remodeling projects independently.

5. Is my warranty transferable?

If you anticipate the possibility of moving before your warranty expires, it's worth asking about the transferability of the warranty. Having a transferable warranty can add value to the next homeowner and provide you with peace of mind.

By asking these questions, you can gain a clear understanding of your warranty coverage and make informed decisions regarding your window products.